MesibaGames Privacy Policy

Effective date: Jan 30th, 2019

In this Privacy Policy we explain:

        The ways we collect personal data about you and why we do so
        How we use your personal data, and
        The choices you have about your personal data.

This Privacy Policy applies to all of MesibaGames's games, websites and other related services, collectively the "Services". Please note that we may from time to time update this Privacy Policy by posting a new version. Your continued use of the Services after the effective date will be subject to the new Privacy Policy. By using our Services, you agree to the processing of your data in accordance with this privacy policy. If you do not agree to this privacy policy and the practices described herein, please do not access and / or use the Services.

How to contact us

If you have questions about data protection or if you have any requests for resolving issues with your personal data, please contact us at:


The personal data we collect

Data you provide us

        Player nickname
        Other data you choose to give us (such as information in player support tickets)

Data we collect automatically

        Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI)
        Data about your device, such as device name and operating system, browser type and language
        Data we collect with cookies and similar technologies (see more below)
        Coarse location data (country or city-specific)
        We also may create a game-specific ID for you when you use the Services

Data we collect from our partners

        Data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account)
        Demographic data (such as to determine the coarse location of your IP address)
        Data to fight fraud (such as refund abuse in games)
        Data from platforms that the games run on (such as to verify payment)
        Data for advertising and analytics purposes, so we can keep improving our games

Why we collect your data

To make the Services work (performance of contract) 

We process data necessary to
        Create accounts and allow you to play our games and use our Services
        Operate the Services
        Verify and confirm payments
        Provide and deliver products and services you request
        Send you communication related to the Services

To make the Services more enjoyable for our players (legitimate interests) 

We collect and process necessary data to
        Update and develop player profiles
        Develop and improve the Services and player experience
        Manage our relationship with you
        Provide social features as part of the Services
        Customize your Services experience
        Respond to your comments and questions and provide player support
        Provide you offers in the Services related to other MesibaGames products and services
        Send you related information, such as updates, security alerts, and support messages
        Enable you to communicate with other players

To show personalized advertisements (legitimate interests or consent depending on applicable jurisdiction) 

We collect, process and transfer to our third-party partners personal data to:
        Track the content you access in connection with the Services and your online behavior
        Deliver, target and improve our advertising and the Services

To keep the Services safe and fair

Ensuring a level playing field in the Services is a top priority for us.
In order to keep the Services and their social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
        Analyze and monitor use of the Services and its social features
        Moderate chats either automatically or manually
        Take action against fraudulent or misbehaving players

To analyze, profile, and segment

In all of the above cases and purposes, we may analyze, profile and segment all collected data in anonymized form.

With your consent

With your consent, we may process your data for additional purposes, such as using your location based on your IP address to show you local events.

Who can see your data

Apart from MesibaGames, your data can be accessed by others in the following situations:

Other players and users

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Partners working for MesibaGames

MesibaGames has partners to perform certain services for us. These partners process your data only at and according to MesibaGames’s instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

Other companies and public authorities

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and social media partners

The Services include features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at MesibaGames Partners These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

International data transfers

Our Services are global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

Your rights and options

Opt-out of targeted advertising

You can always opt-out of directed advertising in our games by checking the privacy settings of your device. Please review your device’s user manual on how to do so. For more information, see also: MesibaGames Partners

Access the personal data we hold about you

If you request, we will provide you a copy of your personal data in an electronic format.

Your other rights

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game's settings.

We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.

Cookies and similar technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Services, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser or device’s settings, but some parts of the Services may then not function properly.

How do we protect your data

Security Safeguards

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide you the Services. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

Age limits

We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services.  If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address.  No one under the age of 13 may provide any personal data.  If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.  If you believe that we might have any data from or about a child under the age of 13, please contact us.